Returns & Exchanges

At SCARPA, we want you to be completely satisfied with your purchase. If your new footwear or apparel doesn't fit perfectly, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Place the unworn items in their original packaging, ensuring all tags are attached and the shoebox is protected by an outer shipping carton.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your receipt; once received at our warehouse, your refund will be processed within 5-7 business days.